TERMS OF SERVICE
Terms and Conditions
Effective Date: 01/01/2026
Welcome to Leyh Designs. These Terms and Conditions govern your use of our website, services, content, and any communication or business relationship with Leyh Designs.By using this website, contacting Leyh Designs, requesting a quote, or purchasing services, you agree to these Terms and Conditions.
1. About Leyh Designs
Leyh Designs provides website design, website development, SEO support, branding, digital marketing, e-commerce setup, website maintenance, content support, and related creative services for businesses and organizations.Leyh Designs is based in Cumberland, Maryland and works with clients locally and beyond.
2. Use of This Website
You agree to use this website only for lawful purposes. You may not use this website in a way that could damage, disable, interfere with, or impair the website or its functionality.You may not attempt to gain unauthorized access to any part of the website, server, accounts, systems, or networks connected to Leyh Designs.
3. Website Content
The information on this website is provided for general informational and promotional purposes. Leyh Designs works to keep content accurate and current, but we do not guarantee that all website information is complete, error-free, or up to date at all times.Leyh Designs may update, remove, or change website content at any time without notice.
4. Services
Leyh Designs may provide services including, but not limited to:Website design and redesignWebsite developmentE-commerce website setupSEO and local SEO supportBranding and graphic designWebsite maintenance and updatesWebsite hosting assistanceContent strategy and copywriting supportDigital marketing supportTechnical support and trainingSpecific services, deliverables, timelines, pricing, and responsibilities will be outlined in a written proposal, quote, invoice, agreement, or project communication.
5. Quotes and Proposals
Any quote or proposal provided by Leyh Designs is based on the information available at the time it is created.Quotes may change if the project scope changes, if additional features are requested, if third-party costs are required, or if new information affects the amount of work needed.A project is not considered active until Leyh Designs confirms acceptance, receives any required deposit or payment, and has the necessary information to begin work.
6. Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information needed to complete the project.This may include:Business informationLogos and brand assetsWritten contentPhotos, videos, or media filesProduct or service detailsAccount access when neededFeedback and approvalsLegal or compliance language specific to the client’s businessDelays in providing materials, feedback, approvals, or access may delay the project timeline.
7. Project Timelines
Leyh Designs works to complete projects in a timely and professional manner. Any timeline provided is an estimate unless otherwise agreed in writing.Project timelines may be affected by client response time, revisions, scope changes, third-party services, technical issues, or delays outside the control of Leyh Designs.
8. Revisions and Scope Changes
Projects may include a specific number of revisions or rounds of edits as outlined in the proposal, invoice, or agreement.Additional revisions, major layout changes, added pages, new features, extra content, or work outside the original scope may result in additional charges.Leyh Designs will communicate additional costs when a request falls outside the original project scope.
9. Payments
Payment terms will be provided in the quote, invoice, proposal, or agreement for each project or service.Leyh Designs may require a deposit before beginning work. Final payment may be required before website launch, transfer of final files, or completion of services.Failure to make payment may result in delayed work, paused services, removal of access, late fees, cancellation of the project, or suspension of ongoing services.
10. Refunds and Cancellations
Due to the custom nature of website design, creative work, digital strategy, and development services, payments may be non-refundable once work has begun.If a client cancels a project, the client may still be responsible for work already completed, time spent, third-party costs, software, subscriptions, licensing, or other expenses incurred by Leyh Designs.Any refund, credit, or cancellation arrangement is at the discretion of Leyh Designs unless otherwise stated in writing.
11. Website Hosting, Domains, and Third-Party Services
Leyh Designs may help clients set up or manage third-party services such as website hosting, domain registration, email platforms, analytics tools, e-commerce platforms, plugins, payment processors, or marketing tools.These services are controlled by third-party providers and may have their own pricing, policies, terms, limitations, and renewal requirements.Leyh Designs is not responsible for outages, price changes, policy changes, platform limitations, account suspensions, security issues, or service interruptions caused by third-party providers.Clients are responsible for maintaining ownership, access, and payment for their own domain names, hosting accounts, software subscriptions, and third-party services unless otherwise agreed in writing.
12. Website Maintenance and Ongoing Support
Ongoing maintenance, updates, SEO work, hosting support, content changes, or digital marketing services may be offered as recurring services.Recurring services may be billed monthly, annually, or on another agreed schedule.Unless otherwise stated in writing, recurring services continue until canceled by either party. Cancellation requests should be submitted in writing.Leyh Designs may pause or cancel ongoing services for non-payment, lack of communication, misuse of services, or other reasonable business reasons.
13. SEO and Marketing Results
Leyh Designs may provide SEO, content, website structure, local visibility, digital marketing, or conversion-focused recommendations.While Leyh Designs works to improve website visibility, user experience, and lead generation potential, we do not guarantee specific search engine rankings, website traffic, sales, leads, revenue, or business results.Search engines, social media platforms, advertising networks, and online marketplaces are controlled by third parties and may change their algorithms, policies, pricing, or performance at any time.
14. Ownership of Work
Ownership of final website files, designs, written content, graphics, or other deliverables will depend on the specific project agreement and whether full payment has been received.Unless otherwise agreed in writing:Leyh Designs retains ownership of concepts, drafts, unused designs, development methods, templates, internal tools, strategy documents, and preliminary work.The client receives rights to approved final deliverables after full payment is made.Third-party software, stock assets, fonts, plugins, themes, platforms, or licensed materials remain subject to their own license terms.Leyh Designs may display completed work in portfolios, case studies, social media, advertising, or promotional materials unless the client requests otherwise in writing.
15. Client-Provided Content
Clients are responsible for ensuring that any content, images, videos, logos, trademarks, written materials, product information, claims, or other assets provided to Leyh Designs are accurate and legally usable.The client confirms that they have the rights or permission to use any materials they provide.Leyh Designs is not responsible for copyright, trademark, privacy, advertising, licensing, or legal issues caused by client-provided materials.
16. Legal and Compliance Responsibility
Leyh Designs may assist with website structure, general website copy, privacy policy drafts, terms page drafts, disclaimers, or other content. However, Leyh Designs does not provide legal, financial, tax, insurance, or professional compliance advice.Clients are responsible for reviewing and approving all website content and ensuring their website complies with laws, regulations, industry rules, privacy requirements, advertising standards, accessibility requirements, and other obligations that apply to their business.Clients should consult qualified legal or professional advisors when needed.